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View All FAQs →Do you have a mobile app?
Yes, we do! Our mobile app lets you control your steamers and offers great additional features for your ice baths a...
Can I get a refund while my order is still in transit?
Refunds are not possible while your order is mid-delivery. If you no longer would like to keep your order, we offer two...
Do couriers call on arrival?
Unfortunately, couriers have advised that calls on arrival are not something they can guarantee. We’re happy to le...
Can I make a delivery request (e.g. leave at location, call on arrival)?
You're welcome to request specific delivery instructions, and we’ll pass them on to the courier. However, couriers...
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